Mobile Engraving Experience Booking Agreement

Please read this Agreement carefully before completing your booking. By submitting your booking and paying the required deposit, you acknowledge that you have read, understood, and agree to the following Terms and Conditions.

1. Booking & Deposit

A non-refundable retainer is required to reserve your event date and time.

Your reservation is not confirmed until:

• Your deposit has been successfully received, and

• You have received a booking confirmation from Jarovi Frang, LLC.

The remaining balance is due no later than the day of the event, prior to the start of services, unless otherwise agreed to in writing.

2. Cancellation & Rescheduling Policy

All retainers are non-refundable.

If you need to reschedule your event, please notify us at least 7 calendar days before your scheduled event.

Clients may reschedule one (1) time at no additional charge, subject to availability.

Cancellations made fewer than 7 days before the event will result in forfeiture of the retainer and may be subject to additional fees if custom work, travel, or materials have already been prepared.

3. Event Details & Site Requirements

The Client is responsible for providing accurate event information, including:

• Event venue address

• Event date and start time

• Estimated guest count

• On-site contact person

The Client agrees to provide:

• Adequate workspace for the engraving station

• Access to electrical power if required

• Appropriate lighting

• Safe working conditions

• Reasonable access for setup and breakdown

Any changes to event details should be communicated as soon as possible.

4. Guest Participation

Guests must be present during the event to receive personalized engraving services.

Jarovi Frang, LLC is not responsible for guests who are unavailable during the scheduled engraving period.

We recommend designating an event contact to assist with guest coordination.

5. Items Submitted for Engraving

Jarovi Frang, LLC takes every reasonable precaution while engraving customer items.

However, we cannot guarantee results on every material or manufacturer.

We are not responsible for damage to:

• Pre-owned items

• Structurally compromised items

• Defective materials

• Items with hidden flaws or coatings

• Items determined to be unsuitable for laser engraving

Our team reserves the right to decline engraving on any item that may pose a risk to the item, equipment, or operator.

6. Design & Personalization

Available fonts, artwork, engraving placement, and personalization options may vary depending on the item being engraved.

While every effort will be made to accommodate custom requests submitted in advance, last-minute design changes during the event may not be possible.

Final engraving decisions remain at the discretion of Jarovi Frang, LLC to ensure the highest quality results.

7. Force Majeure

Jarovi Frang, LLC shall not be held responsible for delays or inability to perform services due to circumstances beyond our reasonable control, including but not limited to:

• Severe weather

• Illness

• Equipment failure

• Power outages

• Venue restrictions

• Government orders

• Other emergencies

If such circumstances occur, we will make every reasonable effort to reschedule your event. If rescheduling is not possible, a credit toward a future booking may be issued.

8. Photography & Marketing

Unless otherwise requested in writing before the event, Jarovi Frang, LLC reserves the right to photograph or record the engraving experience and completed engraved items for use on our website, social media platforms, promotional materials, and marketing campaigns.

No personal information will be shared without permission.

9. Limitation of Liability

Jarovi Frang, LLC's liability shall be limited to the amount paid by the Client for the booked services.

Under no circumstances shall Jarovi Frang, LLC be liable for indirect, incidental, consequential, or special damages arising from participation in the Mobile Engraving Experience.

10. Governing Law

This Agreement shall be governed by the laws of the State of Michigan.

Any disputes arising from this Agreement shall be resolved in the appropriate courts located in Kent County, Michigan.

11. Agreement Acceptance

By submitting your booking and paying the required deposit, you certify that you:

• Have read this Agreement in its entirety.

• Understand and accept all Terms and Conditions.

• I like this version because it's concise and client-friendly. I made a few revisions to strengthen the language, clarify payment timing, and make it read more professionally for your Shopify page.

  Your reservation is not confirmed until:

  • Your deposit has been successfully received, and

  • You have received a booking confirmation from Jarovi Frang, LLC.

  The remaining balance is due no later than the day of the event, prior to the start of services, unless otherwise agreed to in writing.

  Contact Information

  Jarovi Frang, LLC

  Quiana Eagletail-Davis

  📧 Email: quiana@jarovifrang.com

  🌐 Website: https://www.jarovifrang.com